Posts, reels and live
The same rules cover every surface, including comments arriving during a live stream when nobody on the team can keep up.
A comment is public interest. Riplo answers it in the thread and sends the detail privately, while the person is still looking at the post.
The same rules cover every surface, including comments arriving during a live stream when nobody on the team can keep up.
Match a comment exactly, or trigger whenever the keyword appears anywhere in the text. Numbers work as keywords too.
Answer in the thread so other readers see you are responsive, and send the link or price as a direct message.
Ask for a follow before the content is delivered, verify it, and send a friendly retry message if it has not happened yet.
Live is where comment automation earns the most. Questions arrive faster than anyone can type, and every unanswered one is a viewer who leaves without buying.
Set the keywords before you go live — a product number, a word like “link”, the name of the item you are showing. Riplo answers each one the moment it appears, so you can keep presenting instead of reading comments.
Yes. Comments on posts, reels and live streams all trigger the same rules.
Yes. Riplo can reply in the comment thread and send the detail as a private direct message.
No. Comments from the account itself are ignored, so your replies never trigger a loop.
Set up your first automation in a few minutes. The free plan has no time limit and needs no card.